Microsoft Dynamics CRM adapter for Microsoft Dynamics GP

Microsoft Dynamics CRM can be integrated with Microsoft Dynamics GP to ensure continuous data flow between front and back office operations, when changes are made to one system these changes can be replicated in the other system.

As an example, if a customer’s address is updated in Microsoft Dynamics GP this can automatically update the customer’s address in Microsoft Dynamics CRM, or vice-versa, or if an invoice is created in Dynamics GP the invoice can be added to the customer’s account in Dynamics CRM.

i-bussol can help you set up any integration betweens these systems using the following tools:
•  Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP
•  SmartConnect Integration Module

Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP

The Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP is free of charge and is intended to be used in an implementation where Microsoft Dynamics CRM is used to manage business contacts, track leads, enter sales orders, and perform other sales and marketing activities and where Microsoft Dynamics GP is used to perform accounting functions, manage your company’s chart of accounts, and maintain customer, supplier, item, employee, and other records.

In a number of cases, Dynamics GP is the system of record (Products, Pricing, Unit of Measure, Sales Invoices, etc.). In the case of Sales Orders, these documents can be created in either system.  Once an order is submitted from Microsoft Dynamics CRM to Microsoft Dynamics GP, GP becomes the system of record and the order will be read-only in CRM. In the case of the Microsoft Dynamics CRM Account and a Microsoft Dynamics GP Customer, the data is truly multi-mastered. Once the data exists in both systems, an update to either system will trigger a subsequent update in the other respective system for properties which are included in the integration mapping.

SmartConnect

This tool is used where integrations are required that are beyomd the scope of the free adapter.

i-bussol have deployed this extremely flexible, powerful integration interface on many projects, integrating custom entities such as Expense Sheets, Purchase Requisitions and Asset Management records between Micrsosoft Dynamics CRM and Microsoft Dynamics GP.

Learn more about SmartConnect and view a demonstration.