Microsoft Dynamics CRM Customisation

Microsoft Dynamics CRM Customisation - Leverage your CRM investment!

Microsoft Dynamics CRM provides a unique opportunity to leverage your investment in a CRM (Customer Relationship Management) solution.

Whilst some organisations will use Microsoft Dynamics CRM straight ‘out-of-the-box’, it is our experience that by far the majority will want to customise the solution to meet their specific requirements.

Microsoft Dynamics CRM has been designed to provide maximum flexibility through a powerful workflow engine and an intuitive customisation interface.

i-bussol specialise in delivering customised Microsoft Dynamics CRM solutions to meet the specific needs of organisations.
Whether you need to change forms and fields, add functionality, extend the application or tailor the system to replicate your business processes, i-bussol can help.

Customisation Services
The customisation interface makes it simple to make changes without having to incur expensive development/programming costs. Forms can be changed, fields added, lookups and picklists defined, relationships created, all in a matter of minutes. Typically i-bussol will make these changes for you as part of the implementation phase, but we will always train our customers on how to utilise Microsoft Dynamics CRM’s powerful customisation tools and settings, empowering them to make further changes with ease.

Extended Applications (xRM)
In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Because Microsoft CRM sits on the .NET framework, it is much more than a traditional CRM product. Instead, a better way to think of Microsoft Dynamics CRM is as a rapid development application with out of the box CRM functionality, capable of instantly leveraging the .NET framework, and a vast array of our Microsoft applications.

i-bussol help organisations to rapidly develop many unique line of business applications, ranging from the simple to the most complex. xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management).

Please contact i-bussol to discuss how we can help you leverage your investment in a CRM solution.